Reference

Terms That Govern Your fonbet Account

These terms set out the rules under which your fonbet account operates — what you can do, what we expect, and how disputes are handled.

Applies to all account typesGoverned by applicable jurisdictionUpdated terms notified by emailDisputes handled via written requestUPI, Paytm, PhonePe covered
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fonbet Terms That Govern Your fonbet Account
TERMS CONTACT PATHS

How to Reach Us About These Terms

Email Support Send a written query about any clause in these terms to our support address. We aim to respond within 48 hours with a clear, clause-specific answer rather than a generic reply.
Live Chat Use the live chat window inside your account dashboard to raise a terms question in real time. Our team can clarify wording, walk you through account-conduct rules and escalate complex cases.
Written Dispute Form If you believe a term has been applied incorrectly to your account, submit our formal written dispute form. Every submission receives a tracked reference number and a written resolution within seven working days.
HOW WE UPHOLD THIS POLICY

Account Security, Data and Your Rights Under These Terms

We handle account data, cookie preferences and security settings in line with the obligations set out below. Each card describes a specific area where these terms govern our conduct and yours.

Data Retention

We retain your account data for as long as your account is active and for the minimum statutory period after closure. You may request a copy of your stored data by submitting a written request through the support channel.

Cookie Policy

Our cookie notice, incorporated into these terms by reference, explains which cookies are essential for account function and which are optional. You can manage non-essential cookies from your browser settings at any time.

Account Security

You are solely responsible for keeping your login credentials confidential. If you suspect unauthorised access, contact support immediately; we will freeze account activity within one hour of a verified security report.

Payment Conduct

Transactions via UPI, Paytm and PhonePe must originate from an account registered in your own name. Any mismatch between the payment source and account holder name will trigger a verification hold before funds are credited.

Who to Contact for Changes

To request a correction to personal details held on your account — name, address, linked mobile number — write to our verification team with supporting documents. Amendments are processed within three working days of document receipt.

Term Disputes and Escalation

If our initial response to a terms dispute does not satisfy you, you may escalate to our senior compliance desk. Escalations are reviewed independently and a final written decision is issued within fourteen calendar days.

Common Questions About fonbet Terms and Conditions

These questions cover the points we hear most often from account holders reviewing the terms for the first time. If your question is not listed here, contact support and we will provide a written answer referencing the relevant clause.

These terms apply from the moment you submit your registration form, including during any verification period before your account is fully active. Every subsequent login confirms your continued acceptance of the current version.

If a change in local law makes it unlawful for you to hold an account, you must notify us and cease using the platform. We will close the account and return any verified balance to your linked UPI or bank account.

Yes. Submit a written request to support with your account ID and registration date. We store a timestamped archive of each published version and will send you the exact document you accepted within five working days.

Payment disputes must be raised within 30 days of the transaction date. Submit the UPI transaction reference or Paytm receipt number via the dispute form; our payments team will cross-check records and respond in writing within seven working days.

Yes. All withdrawal methods — including PhonePe — are governed by the payment-conduct clauses of these terms. Withdrawals are released only to accounts whose names match your fonbet account verification documents.

We send a notification to the email address registered on your account at least seven days before a material change takes effect. Minor editorial corrections may be published without advance notice but are logged in our version archive.

Submit a closure request via live chat or email before the effective date of any term you disagree with. We will process the closure, verify and return any outstanding balance to your nominated payment method, and confirm in writing within three working days.

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